Frequently Asked Questions
Do you offer upgrade pricing from Hush to Hush Pro?
Yes — if you have the original Hush app, you’re eligible for a $70 discount when purchasing Hush Pro, making the upgrade price $179 rather than $249.
To upgrade, first make sure you have version 1.2 or later of the Hush app. (You can update for free via the Mac App Store.) Launch the app, open the Hush menu, and choose About Hush. You’ll see an 8-letter code beside the copyright notice. To redeem it, enter your code into the “Discount code” field on the Hush Pro checkout page.
If you purchased Hush directly, you’re eligible for the same discount. If you already have version 1.2, follow the steps above to find your discount code. If you have an earlier version, please email me.
Why is Hush Pro rendering silence?
Silent or truncated clips typically mean the plugin has encountered an error. First, make sure you have the latest version installed (1.0.1 or later) and that your system meets the minimum requirements. If Hush Pro displays an error message, follow any trouble-shooting steps, close the plugin, then open it again. If the problem persists, please send me a screenshot of the error, along with your Mac model, macOS version, Pro Tools, and Hush Pro version.
Which operating systems does Hush Pro support?
That depends on your Mac. As of version 1.0.1, Hush Pro officially supports macOS 12 or later on the following chips: M1, M2, M1 Pro, M2 Pro. However, on M-series Max or Ultra chips, it requires macOS 13.1 or later for optimal performance. It will still work on macOS 12, but rendering will be much slower and you may hear dropouts during live preview. Upgrading to macOS Ventura typically resolves these issues.
Will you make an AU/VST version?
Likely yes, but it’s easier said than done.
At the moment, Hush Pro includes two AudioSuite plugins (Hush Mix and Hush Split), which run inside Pro Tools. The plugins use random access — they look at the entire audio clip before processing — in order to isolate dialogue as transparently as possible. AudioSuite supports random access out of the box, while real-time formats like AU and VST do not.
With a few modifications, though, I hope to port Hush Pro to these formats in the not-too-distant future, and will make them available as free updates for Hush Pro users, whenever they’re ready.
Will you make a Windows version?
Not anytime soon. Both Hush and Hush Pro are heavily optimized for Apple Silicon Macs, and rely on several Apple technologies (CoreML, Accelerate, and SwiftUI, among others). Porting my software to Windows would require a complete rewrite, including optimization for a variety of PC and GPU hardware. As a solo developer, I don’t have the resources to pull this off just yet, though I haven’t ruled it out.
Still have questions?
Drop me an email at email@example.com.
For software-related issues, please include your Mac model, macOS version, app/plugin version, Pro Tools version (for Hush Pro), and a description of the problem (with screenshots and/or screen recordings, if possible).